About

The trusted advisor for business automation decisions.

Advice about automation usually comes from someone selling something. Automation Labz exists so businesses can make the decision from the other side of the table.

Why we exist

Every business eventually faces the automation decision: buy software, build something custom, hire a provider, or leave things as they are. The advice available at that moment almost always comes from a software vendor, an agency, or a consultant, and each of them earns more when you buy more. The result is predictable. Businesses purchase tools that duplicate what they already own, commission custom builds where an established product would do, and take on projects that were never justified in the first place.

We took the opposite seat. Automation Labz represents the business in the automation decision. We start with your objective, examine the options from your side, and recommend the most practical next move, even when that move is to use what you already have or to do nothing yet.

What we do

Our flagship offering is the Automation Advisory Service, and it is free to businesses. It begins with a free assessment: we review your business, build a discovery process in the format that fits it, evaluate every practical option against your current systems, and deliver a clear recommendation in business language. If outside help is genuinely justified and you approve that step, we identify experienced providers, coordinate structured proposals, and make warm introductions. Nothing about your business reaches any provider unless you approve it.

The full method is published on our methodology page, so you can judge the conclusion by the process that produced it.

What we believe

  • The decision comes before the technology. The hardest part of automation is not building it. It is knowing what should be built, and whether anything should be.
  • Existing systems first. Before recommending anything new, we look for capability you already own.
  • Specific verdicts, not hedged answers. When a question has a defensible answer for your business, we give it, by name. When it genuinely depends, we explain the tradeoff and recommend the path most businesses in your position should take.
  • Real numbers and honest unknowns. Where the evidence is solid, we publish it. Where it is thin, we say so. We do not manufacture precision we cannot defend.
  • Business language. Recommendations cover priorities, outcomes, tradeoffs, and next steps. You should be able to act on ours without learning how any of it is built.
  • Sometimes the right answer is nothing. Doing nothing yet is a legitimate recommendation, and we make it when the evidence points there.

How we make money

The service is free to businesses, with no premium tier. When a business approves a recommendation that includes outside implementation and chooses to meet providers, qualified providers may pay Automation Labz a flat fee for that introduction. The fee is never a percentage of the project, and it never buys influence: the recommendation is completed before any provider is invited to participate.

We will not tell you we have no financial interest. We have an interest in making appropriate introductions when outside help is genuinely justified. What we do not have is an incentive to make your project bigger, your software stack larger, or your timeline longer. The full model is published in our provider disclosure.

We do not sell software or implementation, and we do not earn more when a project becomes larger, more complex, or more expensive.

Who is behind this

John Greco, founder

Automation Labz is founder-run. John built it after watching business owners get automation advice exclusively from people with something to sell, and decided the buyer's side of the table deserved an advisor of its own. Read more on the founder page, or reach him directly at john@automationlabz.com.

The standard we hold ourselves to

Everything we publish, from the recommendation on your desk to the comparisons and guides across this site, follows the same rules: written from the perspective of the business running the operation, not the vendor selling the tool; vendor-neutral until the evidence picks a winner; and free of marketing vocabulary. If a sentence reads like a brochure, it gets rewritten before it ships. We publish these standards because a standard only matters if you can hold us to it.

See what buyer-side advice says about your business.

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